Simple help. Clear next steps.

Insurance
made simple.

Tell us what you need to protect. Our team can help you understand the insurance options available for your needs.

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What do you want
to protect?

Choose the type of insurance you need. Our team can help you explore suitable options.

Not sure what you need?We can help explain.

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INSURANCE SHOULD BE EASY TO UNDERSTAND

01 Help in simple words

02 Clear costs and benefits

03 Help with your questions

Insurance for everyday life

Choose the cover
you need.

Browse common insurance needs. Our team can help you understand the options for your requirement.

01

Health

This plan may help with hospital bills. Ask when the cover starts and what it does not pay.

Ask about health
02

Vehicle

Insurance for your car, bike, or other vehicle. Ask about the cover that suits you.

Ask about vehicle
03

Life

Life or term insurance may help your family with financial support if you die. Check the plan terms.

Ask about life
04

Home

Cover for your house or flat and the belongings inside. Ask what is included.

Ask about home
05

Travel

Ask about cover for medical needs, delays, and other problems during a trip.

Ask about travel
06

Business

Options for shops, offices, and other businesses. Tell us what kind of work you do.

Ask about business

Need another kind of insurance? Ask us and we’ll help you understand the next steps.

✳YOUR
PEACE OF
MIND
Good advice
moves with you.

How we can help

Understand your
options clearly.

Tell us what you want to protect. We’ll explain the choices, price, benefits, and what the policy may not cover.

01

Tell us what you need

Tell us if you need health, vehicle, life, home, or business insurance.

02

Compare the details

Check the price, what you get, the limits, and what is not covered.

03

Decide what works for you

Take your time. Ask questions before you decide.

Insurance help for you and your family

Help protect what
matters to you.

We help you understand your insurance choices in simple words. Tell us what you need, and we can explain the options, costs, and next steps.

Meet your insurance partner

Need help with a health insurance claim?

Know your next
step with clarity.

For a claim decision or approval, contact your insurer or its claims team directly. Here are common first steps for hospital treatment.

01

Emergency hospitalisation

Ask the hospital insurance desk to contact your insurer or TPA about cashless pre-authorisation. If cashless care is not available, call the insurer promptly and ask how reimbursement works. In an emergency, prioritise medical care.

02

Planned treatment

Before admission, contact the insurer or TPA using the number on your health card or policy. Confirm the hospital network status, pre-authorisation steps, required documents, and applicable timelines.

Keep your claim reference number.

Follow the insurer’s instructions and keep copies of forms and documents you submit. Cashless approval and claim payment depend on policy terms and insurer review.

For vehicle, life, travel, or home claims, use the claim contact details in your policy.

Good questions deserve clear answers

Insurance, in
simple words.

Still unsure? Our team can help clarify your next step.

Ask us a question
What types of insurance can I ask about?

You can ask about health, vehicle, life or term, home, travel, and business insurance. Our team can help you understand the available options.

What happens when I request a call back?

Fill in your name, mobile number, insurance need, and preferred contact method. Your email or WhatsApp app opens with a draft. Review it and press Send so Kaapidu receives your request.

Can you help me understand a policy?

We can explain available options and help you review the price, benefits, limits, and exclusions. Please read the insurer’s policy documents and confirm policy terms with the insurer before you decide.

How do I register an insurance claim?

Contact the insurer using the phone number on your policy or its official app. The insurer will confirm the claim process and required documents. Kaapidu can help you understand whom to contact.

What personal details should I share?

For an initial enquiry, share only the details requested in the form. Please don’t send Aadhaar, PAN, bank details, or medical documents in your first message.

Request a call back

What do you
want to protect?

Share your contact details and what you need. Our team can call you to explain the next steps.

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QUICK CALLBACK REQUEST

Your email or WhatsApp app will open with your request. Review it and press Send; your details are shared only when you send the message.

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